ROCKLAND (March 15, 2010)—Good news for Midcoast Maine Mac users! Todd Gustafson, owner of Computer Solutions in Rockland, has announced that his company has earned a service endorsement from Apple, Inc.

Until last week, local Apple customers had to trek to Augusta or even Portland for their in-warranty computer repairs. Now Mac owners who need service can benefit from a conveniently-located service center where the sidewalk sign reads, “We will fix it because we care.”
Apple doesn’t let just anyone repair in-warranty computer products for them. A strict set of guidelines and prerequisites must be met before a business may boast the title of Apple Authorized Service Provider. “It’s been several years since the area has had an Authorized Service Provider for Apple Computers,” says Gustafson. “We’re truly excited to be able to provide our Apple customers with a trusted local source for in-warranty computer repairs.” Gustafson is one of a select group of computer technicians who is a CompTIA A+ Certified for PC repair and an Apple Certified Macintosh Technician. 

Apple Authorization gives Computer Solutions access to Apple’s comprehensive technical support system, allowing Computer Solutions the ability to provide warranty repair service for all Apple computers covered under the initial year of warranty, or the 3-year extended “Apple Care” warranty period.  While the team at Computer Solutions has been able to service Apple Computers in the past, the new tools allow this warranty service, as well as the ability to train future Apple Certified Technicians within the organization.